Welcome to The PNG Vault! Whether you’re a seasoned designer or just getting started, we’re here to make your creative journey smoother. Here are some of our most commonly asked questions:
What is The PNG Vault?
The PNG Vault is your go-to destination for high-quality, downloadable PNG files. We specialize in trendy, fun, and original designs perfect for sublimation, printing, crafting, and more!
How do I download my files?
Once your purchase is complete, you’ll receive an email with a download link. You can also access your files through your account dashboard under “My Downloads.”
What file types do you offer?
We primarily offer high-resolution PNG files with transparent backgrounds. Occasionally, bundles may include SVG, PDF, or JPG files as bonuses. Check the product description for specific details.
Can I use these files for commercial use?
Yes! Your purchase includes a small business commercial license for up to 500 physical end products. If you’re planning a larger production run or need a print-on-demand license, please contact us for extended licensing options.
Can I get a refund or exchange?
Due to the digital nature of our products, we do not offer refunds or exchanges. Please review the item descriptions carefully before purchasing. If you run into an issue, we’re happy to help!
What can I use these designs for?
You can use our PNG files for:
Sublimation printing (mugs, shirts, tumblers, etc.)
Printable wall art
Stickers and decals
DIY crafts
Scrapbooking
And so much more!
What am I not allowed to do with the files?
You may not:
Resell or share the digital files as-is or in part
Upload the design to a print-on-demand site (unless you have an extended license)
Claim the artwork as your own
Use the files in a way that violates copyright or trademark laws
I’m having trouble with my download. What should I do?
First, double-check your email and account dashboard. If you still don’t see your files or if you encounter any technical issues, reach out to us at thepngvault@outlook.com— we’re happy to help!
Do you offer custom designs?
From time to time! Follow us on social media or join our email list to stay updated on custom order openings, exclusive drops, and VIP freebies.
Still have questions?
Contact us anytime at [your contact info or form link] – we’ll get back to you as soon as possible!